Refund policy

At Luxestyle, only eligible products are accepted for return, subject to the conditions below.

✔ Return Conditions

  • Item must be unused, unwashed, and in original condition.
  • Original tags, packaging, and labels must be intact.
  • Return request must be raised within 24 hours of delivery with clear photos/videos.
  • Return is subject to inspection and approval by LuxeStyle.

📦 Return Process

  • Once approved, the customer must self-ship the product to our return address.
  • Return shipping and safe packaging are the customer’s responsibility.

❌ Returns Not Accepted For

  • Incorrect size selection, fit, length, or personal preference.
  • Used, washed, altered, or damaged products.
  • Products without original tags or packaging.
  • Damage caused after delivery due to customer handling.
  • Sale/discounted items (where applicable).

💰 Refunds

  • Prepaid order refunds are processed within 3–5 business days after successful inspection.
  • Refunds are credited to the original payment method. If unavailable due to a payment gateway issue, we’ll process the refund via bank transfer.
  • COD orders are eligible for exchange or store credit only (subject to approval).

ℹ️ Note