Frequently Asked Questions – Luxestyle
1. How do I place an order on your website?
Just follow these simple steps:
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Browse and select your favorite dress from our collection
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Choose the correct size and click Add to Cart
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Go to Checkout and complete payment securely using Razorpay or select COD
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You’ll receive an order confirmation instantly
2. What payment methods do you accept?
We accept all secure prepaid payments through Razorpay (UPI, Credit/Debit Cards, Netbanking, Wallets).
💳 Prepaid orders are recommended for faster processing.
We also offer Cash on Delivery (COD) across India for your convenience.
💡 COD is available on eligible orders and may have a small handling charge at checkout.
3. Is it safe to pay online?
Yes, absolutely.
Your payments are 100% secure through Razorpay, one of India’s leading payment gateways trusted by top brands.
4. Can I pay using Cash on Delivery (COD)?
Yes, we do accepts Cash on Delivery to built trust and smooth experience.
5. When will my order be delivered?
Orders are dispatched within 24–48 hours after successful payment.
Delivery usually takes 3–5 business days, depending on your location.
6. Will I receive a confirmation after placing my order?
Yes ✅ You’ll get an instant order confirmation email for both Razorpay prepaid and COD orders, followed by a shipping update with tracking details.
7. How can I track my order?
Once your order is shipped, we will send you a tracking link via email so you can monitor the delivery status in real-time.
8. Can I return or exchange my product?
We do not accept exchanges, but returns are available within 48 hours of delivery for eligible products.
For full details, please refer to our Return & Exchange Policy
9. How do I know which size to order?
Please refer to our detailed Size Guide before placing your order.
Still unsure? Message us anytime — we’re happy to help you choose the perfect fit.
10. Is the Buy 3 Get 1 Free offer valid on all products?
The Buy 3 Get 1 Free offer is valid on our Tops Collection only. 🎁
This way, you can mix and match your favorite outfits and get one top free!
(Dresses and other categories are not included in this offer.)
10. How can I contact LuxeStyle?
For any help or order-related queries:
📞 WhatsApp/Call: +91 87504 67578, +91 92669 79687
📧 Email: luxestyle.india@gmail.com, support@luxestyle.co.in
📱 Instagram: @luxestyle.co.in
🕙 Support Hours: 10 AM – 8 PM IST